We at LITTLELOVEFILMS strive to ensure that our clients are completely satisfied with their experiences. Our refund policy has been crafted to meet the expectations of our clients while respecting the effort and quality we put into our services. By using LITTLELOVEFILMS, you agree to the terms outlined in this policy.
Refunds are only considered under the following circumstances:
Refunds will not be provided for:
To request a refund, please contact us via email within 14 days of receiving your final project deliverables. Clearly state the reason for your refund request and attach any relevant documentation or evidence. Our team at LITTLELOVEFILMS will review your request and respond within 7 business days.
Once your refund is approved, LITTLELOVEFILMS will process it within 14 business days. The funds will be returned to the original payment method used during the transaction. Our commitment is to ensure a smooth and transparent process, fostering trust with our clients.
We reserve the right to update or amend these refund terms at any time without prior notice. It is the responsibility of the client to review these terms periodically to ensure they are aware of any changes. Continued use of LITTLELOVEFILMS services after changes have been made will constitute acceptance of those changes.
If you have any questions or concerns regarding our refund terms, please contact us at [email protected]. Our dedicated team is here to assist you and ensure your experience with LITTLELOVEFILMS is positive.